Provider Details

Carers First

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*A carer is anyone, of any age, who looks after another person who could not manage without them. The care they provide is unpaid. There are no qualifications or criteria that stipulate who is, or isn’t a carer.

Every carer's story is different, yet the issues they face are often similar. Nearly half of carers struggle to balance employment with their caring role, others find it difficult to make time for their own health and wellbeing, and for many the situation can create serious financial difficulties.

 

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  • Volunteer Telephone Befriender

    This opportunity takes place between 01 Feb 2024 and 31 Mar 2027

    We have been providing a telephone befriending service to carers for many years, and it is a much valued service. You will be matched with a carer who feels isolated as a result of their caring role. This role will suit people who• Enjoy talking to people• Are good listeners• Want to improve their listening and communication skills• Are friendly and warm

    The role consists of:

    •    ringing the carer once a week
    •    giving the carer you undivided attention, being a listening ear
    •    offering emotional support and making the carer feel valued.
    •    Giving us some brief feedback about your call
    •    Getting in touch promptly if you have any worries or concerns about the carer

    What we need from you:

    • A minimum of 1 to 2 hours a week. This can be morning or afternoon
    • A willingness to learn and become part of our team
    • As part of our Volunteer Recruitment process, we will ask for references and will complete a DBS check
    • You will need a phone and access to email and the internet

    What training and support will you receive?

    • You will need to do some initial training via e-learning (this will take about 90 minutes in total)
    • There are opportunities for ongoing training, usually provided online, in other topics
    • You will have a supervisor who will provide ongoing support
    • We hold regular virtual volunteer drop-ins as well as celebration events throughout the year
    • We will pay any expenses you incur as part of this role, including phone costs where required

    • Your CampusChelmsford, London, Online and At Home
    • InterestsBusiness Administration, Healthcare
    • FrequencyOn-Going
    • Emotional Intelligence
    • Self-Management
    • Social Responsibility
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