The role consists of:

•    ringing the carer once a week
•    giving the carer you undivided attention, being a listening ear
•    offering emotional support and making the carer feel valued.
•    Giving us some brief feedback about your call
•    Getting in touch promptly if you have any worries or concerns about the carer

What we need from you:

• A minimum of 1 to 2 hours a week. This can be morning or afternoon
• A willingness to learn and become part of our team
• As part of our Volunteer Recruitment process, we will ask for references and will complete a DBS check
• You will need a phone and access to email and the internet

What training and support will you receive?

• You will need to do some initial training via e-learning (this will take about 90 minutes in total)
• There are opportunities for ongoing training, usually provided online, in other topics
• You will have a supervisor who will provide ongoing support
• We hold regular virtual volunteer drop-ins as well as celebration events throughout the year
• We will pay any expenses you incur as part of this role, including phone costs where required